viewer.rent Terms of Service

1. Definitions

“Service” means the software-and-infrastructure platform available at https://viewer.rent that delivers virtual viewers to streams hosted on Kick (kick.com) and Twitch (twitch.tv).

“Account” means the personal record created for a User on registration.

“Virtual Currency” means internal accounting units of the Service pegged to the United States Dollar at a 1:1 ratio and topped up via cryptocurrency payment. Virtual Currency does not constitute electronic money under any national payment-services legislation.

“Campaign” means an order placed by the User for the delivery of a specified number of virtual viewers to a specified channel during a specified period.

“Bonus” means Virtual Currency credited by the Operator gratuitously on the conditions set out in Section 5.

“Streaming Platforms” means the independent services Kick.com and Twitch.tv, neither of which is affiliated with the Operator.

2. Acceptance and eligibility

2.1. The Service may only be used by individuals who have reached eighteen (18) years of age.

2.2. By registering for the Service the User confirms that they have reached such age and possess full legal capacity under the law of their country of residence to enter into this agreement.

2.3. Use of the Service by minors is prohibited. Where such use is detected, the Account will be closed immediately and any Virtual Currency on its balance will be forfeited.

2.4. The User undertakes to comply with the laws of their country of residence and with the user agreements of the Streaming Platforms. Responsibility for complying with the rules of the Streaming Platforms rests solely with the User.

3. Description of the Service

3.1. The Service provides a technological connection of virtual viewers to the User's stream. The connection is reflected in the viewer counter of the corresponding Streaming Platform.

3.2. The Service does not modify chat activity, does not impersonate real users in messages, and does not interfere with any function of the Streaming Platforms beyond the viewer counter.

3.3. Viewer delivery relies on third-party residential IP networks. Connection stability depends on factors outside the Operator's control, including updates to the anti-bot systems of the Streaming Platforms.

3.4. The Service is not a brokerage, investment or payment service and does not grant any rights to chat activity, subscriptions, or other features not described in these Terms.

4. Registration and the “one Account per User” rule

4.1. Registration is performed via a combination of email address and Telegram identifier, or exclusively via the Operator's Telegram bot.

4.2. A User is entitled to hold only one active Account. Creating two or more Accounts by the same individual, as well as the joint use of one Account by several individuals, is expressly prohibited.

4.3. Indicators of Account linkage, as determined by the Operator, may include without limitation: a matching IP address within a 24-hour window; the same Telegram account or display name; a matching email domain; matching cryptocurrency payer-wallet details; matching behavioural patterns; matching device fingerprint; or any other technical or behavioural signals.

4.4. Where a breach of Section 4.2 is detected, the Operator may at its discretion: (a) revoke any Bonus credited to any of the linked Accounts; (b) zero the balances of all linked Accounts to the extent of unfunded Virtual Currency (Bonuses and other gratuitous credits); (c) suspend or close the linked Accounts. Funds that the User has paid into the balance via cryptocurrency payment will be returned upon request, less services already rendered and reasonable expenses incurred by the Operator.

4.5. The User undertakes not to grant third parties access to their Account and is liable for all actions taken under it.

5. Welcome Bonus

5.1. At its discretion and within the framework of an active promotion, the Operator credits new Accounts with a Bonus of five (5) United States Dollars in Virtual Currency.

5.2. The Bonus is granted once per User. Prior to crediting, the Operator cross-checks registration data (IP address, Telegram identifier, email address) against existing Accounts. Where matches are found the Bonus is not granted; the Account may nonetheless be created.

5.3. The Bonus is non-refundable, non-exchangeable for fiat or cryptocurrency, and cannot be withdrawn from the Account. The Bonus may only be spent on Service usage in accordance with Section 6.

5.4. Use of the Bonus in breach of Section 4 or Section 7 results in immediate revocation and the application of measures pursuant to Section 4.4.

5.5. The Operator may unilaterally change the Bonus amount or suspend its issuance, with notice published on the Service's website. Such changes have no retroactive effect.

6. Pricing and payment

6.1. The base rate is 0.005 (five thousandths) United States Dollars per viewer-hour.

6.2. Virtual Currency is debited from the balance per actual consumption, rounded to one minute.

6.3. The minimum top-up amount is twenty (20) United States Dollars, payable via cryptocurrency through the Cryptadium payment service.

6.4. Virtual Currency does not expire as regards its expenditure within the Service. Cryptocurrency exchange-rate risk is borne by the User.

6.5. The Operator may change the rate with at least seven (7) calendar days' notice to Users. A rate change does not affect funds already debited from the balance.

7. Prohibited conduct

The User is prohibited from:

(a) Ordering Campaigns on channels they do not own (or are not the rights holder of) without the channel owner's explicit consent;

(b) Using the Service in breach of Streaming-Platform terms, including with intent to harm other channels, their reputation or commercial interests;

(c) Reselling access to the Service to third parties or providing agency services for the management of third-party Accounts without a separate written agreement with the Operator;

(d) Attempting reverse engineering, circumventing protection mechanisms, exploiting vulnerabilities, or conducting load tests or other unauthorised tests of the Service infrastructure;

(e) Using payment instruments not lawfully owned by the User;

(f) Using the Service for money laundering or terrorism financing;

(g) Engaging in any other conduct that breaches these Terms, applicable law, or the reasonable interests of the Operator and other Users.

8. Refunds

8.1. Unused Virtual Currency funded by the User's cryptocurrency payment is refunded to the User's cryptocurrency wallet upon written request submitted via the Telegram support channel.

8.2. Where, for reasons not attributable to the User, the Service fails to deliver viewers on time or to the target count, the equivalent of the undelivered service is automatically credited back to the User's Account balance in Virtual Currency.

8.3. The Bonus and other gratuitous credits are non-refundable and cannot be withdrawn.

8.4. Refund requests are processed within seven (7) business days of receipt. Where additional information is required, this period may be extended with notice to the User.

9. Suspension and termination

9.1. The Operator may unilaterally suspend or terminate access to an Account where:

(a) The User has breached these Terms;

(b) Fraud, use of stolen payment instruments or money laundering is suspected;

(c) A reasoned request has been received from a competent state authority;

(d) The Account has been inactive for more than 24 (twenty-four) calendar months — with prior notice via the User's available channels.

9.2. Suspension or closure on grounds (a)–(c) of Section 9.1 does not give rise to an obligation to return any Bonus.

9.3. The User may close their Account at any time by submitting a request through the support channel. Provisions intended to survive termination (Sections 11–14, 16, 17) remain in force.

10. Intellectual property

10.1. All rights to the software, design, text, graphics and other elements of the Service belong to the Operator or its licensors and are protected by applicable intellectual-property law.

10.2. The User is granted a non-exclusive, revocable, non-transferable, non-sublicensable licence to use the Service strictly for its intended purpose and within the scope of the services paid for.

10.3. Any other use, including copying, distribution, or modification of any element of the Service without the Operator's written consent, is prohibited.

11. Disclaimer of warranties

11.1. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, MEETING OF EXPECTATIONS, AND NON-INFRINGEMENT.

11.2. The Operator does not warrant uninterrupted availability of the Service, freedom from technical errors, fitness of Campaigns for the User's commercial objectives, or the constancy of Streaming-Platform behaviour.

12. Limitation of liability

12.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR'S AGGREGATE LIABILITY TO THE USER FOR ALL CLAIMS RELATED TO THE USE OF THE SERVICE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY THE USER TO THE OPERATOR DURING THE TWELVE (12) CALENDAR MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.2. The Operator shall under no circumstances be liable for lost profits, loss of reputation, loss of data, or indirect, punitive or incidental damages.

12.3. The Operator is not liable for decisions of Streaming Platforms regarding the User's channel, including bans, demonetisation, visibility limitations, or removal from partner programmes. Compliance with Streaming-Platform rules is the User's responsibility.

12.4. The above limitations apply regardless of whether the claim is based on contract, tort or another basis, and survive even if a remedy fails of its essential purpose.

13. Indemnification

The User undertakes to indemnify and hold harmless the Operator, its employees, contractors and affiliates from any third-party claims, losses, costs (including reasonable legal fees) arising out of:

(a) The User's breach of these Terms;

(b) The User's breach of the Streaming-Platform user agreements or other applicable rules;

(c) The User's use of the Service for unlawful purposes;

(d) Ordering a Campaign on a channel without the owner's consent;

(e) Infringement of intellectual-property or other rights of third parties.

14. Force majeure

14.1. Neither party shall be liable for non-performance or improper performance caused by force-majeure events, including without limitation: technical failures of networks and payment providers; acts of state authorities; substantive changes to Streaming-Platform policies that disrupt the technological order of service delivery; cyberattacks on infrastructure; natural disasters; war and acts of terrorism; epidemics and pandemics.

14.2. The party affected by a force-majeure event shall notify the other party within a reasonable period after becoming aware of the event.

14.3. Where a force-majeure event lasts longer than thirty (30) days, either party may terminate this agreement unilaterally.

15. Changes to the Terms

15.1. The Operator may amend these Terms by publishing an updated version on the Service's website.

15.2. Material changes are announced at least seven (7) calendar days before they take effect, via a banner on the Service's website and a notification in the Telegram bot.

15.3. Continued use of the Service after the changes take effect constitutes the User's unconditional acceptance of the new version. A User who does not agree must cease using the Service before the changes take effect and may request a refund of unused balance under Section 8.

16. Governing law and dispute resolution

16.1. These Terms are governed by and construed in accordance with the law of the jurisdiction in which the Operator is registered, as set out in Section 18, without regard to conflict-of-laws rules.

16.2. Disputes arising out of or in connection with these Terms shall first be the subject of pre-trial settlement attempts via formal claim. The response period to a claim is thirty (30) calendar days from receipt.

16.3. If no settlement is reached, the dispute shall be referred to the competent court at the Operator's place of registration, save where the mandatory consumer-protection rules of applicable law provide otherwise.

16.4. Users resident in the European Union retain in full their right to bring claims before consumer authorities and the courts of their place of residence in accordance with applicable law. Nothing in this Section deprives a consumer User of the protections granted by mandatory rules of the law of their country of residence.

17. Miscellaneous

17.1. Severability. If any provision of these Terms is held invalid, illegal or unenforceable, the remaining provisions shall remain in full force. The invalid provision shall be construed so as to give effect to the parties' original intent to the maximum extent permitted by law.

17.2. Entire agreement. These Terms together with the Privacy Policy constitute the entire agreement between the Operator and the User regarding the Service and supersede any prior written or oral arrangements on the subject matter.

17.3. Waiver. The Operator's failure to exercise any right or remedy in a particular situation shall not be deemed a waiver of such right or remedy in the future.

17.4. Assignment. The User may not assign rights or obligations under these Terms without the Operator's written consent. The Operator may assign rights and obligations to a successor, including in the case of reorganisation or sale of the business, with notice to the User.

17.5. Notices. The Operator may serve notices on the User via the User's Telegram account, email or by publication on the Service's website. Notices to the Operator shall be sent to the addresses listed in Section 18.

18. Operator details and contact information

Operator: {LEGAL_ENTITY}

Correspondence address: {LEGAL_ADDRESS}

Email: support@viewer.rent

Telegram: @viewerrent_bot

Effective date: 5 May 2026.